My Digital FootPrint

Source: http://rossdawsonblog.com/weblog/archives/2012/10/the-future-of-customer-service-using-technology-to-increase-both-efficiency-and-relationship-strength.html also  http://ahtgroup.com/publications/futurecr   Evans and Wurster in their book  Blown to Bits  said that the trade-off between richness and reach had disappeared. That wasn’t true. Today the trade-off between what Ross prefers to call Relationship Strength and Efficiency is eroding, but still exists. The challenge today is to continue to push out against that trade-off, while recognizing that it will never entirely disappear. A large part of the path forward is in using technologies. There are three categories of channels for customer service: Presence . There is no substitute for people being physically present in the same place, which allows them to sit down together, converse, relate as humans, and discover more about each other. Shopfronts and meetings will always have their place in customer interaction, however inc

http://www.tellagence.com/the-science/ Tellagence says it can predict how information will flow on social networks. The goal is to allow companies to figure out who is really likely to spread their messages – and avoid wasting time and money on reaching others. Called influencers in all other places but they call the people who really care… [youtube http://www.youtube.com/watch?v=ZYx731GLiS4]

A dynamic online timeline charting the evolution of the personal data landscape over the next five years as we see it. This will be a living resource updated by Ctrl-Shift on a regular basis.  http://www.ctrl-shift.co.uk/timeline The timeline maps out the events and predictions we foresee from now until 2017 in the personal data landscape. To do this we have looked through the lenses of: social and cultural changes; corporate commercial activity; entrepreneurial activity; technology; and legislation, regulation, policies, protocols and standards.

Worth looking through the visuals….so impressive http://www.informationisbeautifulawards.com/2012/09/information-is-beautiful-awards-winners/ http://www.informationisbeautifulawards.com/2012/08/awardshortlist/ http://www.informationisbeautifulawards.com/ sometimes just making complex ideas simple

Just thinking out loud on how far Bring Your Own will go… Logo http://blog.byoinfo.com/p/core-concepts.html

Source : http://smartdatacollective.com/rautsan/74631/so-what-prescriptive-analytics?