Posts

Showing posts with the label cdo

Day 0 - as the CDO, you are now the new corporate punch bag.

Image
In commercial land, the axis of power has tended to rest with the CEO/ CFO relationship.   There is always a myriad of other political triangles that lobby and wrestle for power and sway decisions.  Given that decisions are increasingly reliant on evidence which is data, the CDO gets dragged into everyone's battles, which are not always in the best interest of the business, customer, ecosystem or society - such are incentive scheme. Everyone else in the senior team does not want to recognise is that the data they use as evidence and proof is equally supportive or detrimental to everyone else's cause.  Whilst everyone else on the leadership team gets to pick and bias what they foreground and promote, the CDO has to keep their mind open and judge all data with the same level of critical thinking.  This tends to mean the CDO becomes the punch bag when data either supports or otherwise a decision, which in reality is a political lobby for power which the data may not fully support

What superpowers does a CDO need?

Image
Below are essential characteristics any CDO’s needs, ideal for a job description. After the list, I want to expand on one new superpower all CDO’s need, oddly where less data is more powerful. Image Source :  https://openpolicy.blog.gov.uk/2020/01/17/lab-long-read-human-centred-policy-blending-big-data-and-thick-data-in-national-policy/ Day 0 a CDO must: BE a champion  of fact-based, data-driven decision making. However, complex decisions based on experience, gut instinct, leadership and opinions still play a role, but most decisions can now be underpinned with a firmer foundation. BE curious  about how the business operates and makes money and its drivers of cost, revenue, and customer satisfaction through the lens of data and analytical models. BE an ambassador  of change. Data uncovers assumptions that unpack previous political decisions and moves power. Data does not create change but will create conflict — how this is managed is a critical CDO skill. BE a great storyteller. KNOW